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Last updated 24th November 2025

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Atmo Technology Ltd (“Atmo”, “we”, “us”, “our”) is committed to protecting the privacy of everyone who interacts with us.
This Privacy Policy explains how we collect, use, store and share personal data when you visit our website, contact us, or use our services.

If you have any questions about this notice, please email hello@atmotech.co.uk.

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1. Who We Are (Data Controller)

Atmo Technology Ltd
Company number: 09389687
Registered address: 3 Orchard Court, St Augustine’s Yard, Bristol, BS1 5DP, UK
Email: hello@atmotech.co.uk

We are the data controller for the personal data we process.

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2. The Data We Collect

We collect personal data in the following categories:

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2.1 Identity & Contact Data

  • Name

  • Job title

  • Work email address

  • Phone number

  • Organisation
     

2.2 Website & Usage Data

  • We do not use analytics, marketing or tracking cookies.

  • When you visit our website, we collect only:

    • IP address

    • Device and browser information

    • Basic session and security information generated by strictly-necessary cookies

  • These cookies do not identify visitors or track behaviour.
     

2.3 Marketing & Communications Data

  • Email marketing preferences

  • Event registrations

  • Engagement data (opens/clicks)

2.4 Customer & Project Data

  • Business contact information for project delivery

  • Technical and operational contact details

  • Communications relating to project setup and support

  • IoT connectivity metadata (e.g. SIM/IMEI/ICCID) when linked to identifiable individuals

2.5 Recruitment Data (If You Apply for a Role)

  • CV, application form, interview notes

  • Contact details

  • Employment history

2.6 Employee Data

  • Covered separately in our Employee Privacy Notice.

  • We do not intentionally collect children’s data.

 

3. How We Collect Personal Data

We collect personal data in the following ways:

Directly from you:

  • When you contact us via the website

  • When you sign up for marketing

  • When we meet at events

  • During sales calls and demos

  • When you become a customer

Automatically:

  • Through strictly-necessary session and security cookies, and basic server logs used to protect and operate the website.

  • We do not use analytics or tracking tools.

From third parties:

  • Public websites (e.g., LinkedIn, company sites)

  • Event platforms

  • Industry directories (e.g., BIP Solutions)

 

4. How We Use Personal Data (Purposes & Legal Bases)

4.1 To deliver our services

  • Managing contracts

  • Providing environmental monitoring and IoT connectivity

  • Customer support and project delivery

  • Legal basis: Contract (Art. 6(1)(b))

4.2 To communicate with you

  • Responding to enquiries

  • Scheduling meetings

  • Legal basis: Legitimate interests (Art. 6(1)(f))

4.3 To improve and secure our website and systems

  • Ensuring system security and reliability

  • Basic debugging and performance checks

  • Legal basis: Legitimate interests (Art. 6(1)(f))

4.4 To send marketing communications

  • Newsletters, updates, events

  • B2B: Legitimate interests (Art. 6(1)(f))

  • Non-B2B: Consent (Art. 6(1)(a))

  • You can opt out any time.

4.5 To comply with legal obligations

  • Tax and accounting

  • Responding to regulatory requests

  • Legal basis: Legal obligation (Art. 6(1)(c))

4.6 Recruitment

  • Legal basis: Contract steps (Art. 6(1)(b)) and Legitimate interests (Art. 6(1)(f))

 

5. Cookies & Analytics

  • Our website uses only strictly-necessary cookies to operate, including security, load-balancing and session cookies set by our hosting provider.

  • We do not use:

    • Analytics cookies

    • Advertising or marketing cookies

    • Behavioural tracking technologies

  • Strictly-necessary cookies do not require consent under PECR.

  • For more information, please see our Cookie Policy.

 

6. Sharing Your Personal Data

  • We only share your personal data where necessary and with appropriate safeguards.

6.1 Categories of recipients

We may share personal data with:

  • Cloud hosting and productivity service providers (e.g., storage, email, document and collaboration platforms)

  • CRM and marketing platforms (for managing sales enquiries and marketing communications)

  • IT, security and infrastructure suppliers (e.g., authentication, access control, cyber security, device management)

  • IoT and environmental technology providers (to support delivery of our environmental monitoring services)

  • Professional advisers and service providers (e.g., accountants, auditors, legal services)

  • Operational support companies (e.g., couriers, equipment hire, office/workspace providers)

  • HR and payroll service providers (for employee data only)

We do not sell personal data.

 

7. International Transfers

We do not transfer website visitor data outside the UK.

Some business systems used for customer and project work may involve international transfers.

Where this occurs, we rely on:

  • UK Addendum to the EU SCCs

  • UK International Data Transfer Agreement (IDTA)

  • Adequacy regulations (e.g., Canada, Israel)

  • Provider-specific safeguards

You may request copies of these by contacting us.

 

8. Data Retention

We keep personal data only as long as necessary:

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Category                                   Retention Period

Customer & project data      7 years after contract end

CRM leads                                 2 years of inactivity

Marketing data                        Until opt-out or 2 years inactivity

Website logs                             12 months

Recruitment data                    12 months

Financial records                     6 years (legal requirement)

 

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Erase data (“right to be forgotten”)

  • Object to marketing or legitimate interest processing

  • Restrict processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (www.ico.org.uk)

To exercise your rights, email hello@atmotech.co.uk.

 

10. Security

We use technical and organisational measures to protect your data, including:

  • MFA, strong authentication
    Encryption in transit and at rest

  • 1Password internal credential vaults

  • Access control and role-based permissions

  • Logging and monitoring 

  • Supplier risk assessments

  • Staff training

 

11. Links to Other Websites

Our website may contain links to external websites.
We are not responsible for their content or privacy practices.

 

12. Changes to This Policy

We may update this privacy policy from time to time.
The updated version will be posted on this page with a new date

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle data:

Email: hello@atmotech.co.uk
Address: Atmo Technology Ltd, 3 Orchard Court, St Augustine’s Yard, Bristol BS1 5DP

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